Billing
Pay an invoice
Client portal: https://cincytherapy.clientsecure.me/sign-in
Contact Mariah with our billing department for questions related to billing, insurance claims, and updating the card on file:
Phone: (513) 400-4457
Insurances accepted:
Anthem/BCBS
Medical Mutual
Aetna
Cigna/Evernorth
Custom Design
Optum/UBH/UMR/UHC *Only some of our therapists can take Optum/UHC/UMR
Some of our therapists can take some Medicaid plans such as Caresource and UHC Community Plan
Cancellation Policy:
Late cancellation (less than 24 hour notice): $75
No Show Fee: $75
Please contact your therapist directly (listed here) or using the client portal here to cancel at least 24 hours in advance to avoid the missed appointment fee.
Please contact your therapist directly for late cancellations and last minute changes such as notifying them you are running late or need to change to tele-therapy.
Our main phone number and email for CTC is for intakes and general inquiries.
Self-pay rates:
Intake Appointments- individual therapy $150
Individual Therapy Appointments $120
Couples Counseling $150-$175
Family Therapy $150-$175

